Help Center: getting started and support

Guides and answers for every part of Mana Grove: getting started, accounts and billing, the AI deck assistant, collections, search and support.

The Mana Grove Help Center has a guide for each part of the product, and when a guide is not enough, a real person on the team reads every message sent to support@themanagrove.com. The guides below cover your account and first deck, the deck builder, signing in, plans, billing and refunds, monthly allowances, the Grover deck assistant, Scry card search, Tutor recommendations, importing and exporting a collection, and your privacy and data. Each one is listed with what it answers.

Help articles

  • Account & Login Help

    Reset your password, manage sign-in methods, set up two-factor authentication, and work through a can't-log-in checklist.

  • Billing, Receipts & Refunds

    When Mana Grove charges you, where to find receipts, what happens after a failed payment, and how refunds work.

  • Contacting Support

    How to reach Mana Grove support, our hours and response times, and what to include so your first reply is the fix.

  • Deck Builder Basics

    Create a deck in Brew, learn the deck editor's tabs, understand format legality checks, and control who can see your decks.

  • Deck Recommendations Explained

    How Tutor, our smart deck recommendations, generates suggestions, what the synergy score and the hint line on each pick actually mean, and how to steer them with feedback and filters.

  • Getting Better Search Results

    How Scry, our AI-powered card search, understands plain language, when to reach for filters instead, and what the Not relevant button does.

  • Getting Started with Mana Grove

    Create your Mana Grove account, take a quick tour, and build your first deck in minutes.

  • Importing & Exporting Your Collection

    Bring your collection into Mana Grove from ManaBox, Moxfield, Archidekt, Deckbox, Delver Lens, TCGplayer, or a CSV, and export it back out any time.

  • Managing Your Subscription

    Compare Mana Grove plans, upgrade or downgrade, cancel, and understand what happens to your account when your plan changes.

  • Understanding Usage & Quotas

    How Mana Grove's monthly allowances and account totals work, where to check them, and what happens when you reach a limit.

  • Using the AI Deck Assistant

    Meet Grover, the Mana Grove AI deck assistant: what it can do, how to prompt it well, and how message allowances work.

  • Your Privacy & Your Data

    Export a full copy of your Mana Grove data, delete your account, tune your privacy and notification preferences, and know your rights.

Tools

Still need help?

Two channels, one small team. A real person reads every message.

Email support: support@themanagrove.com

Send feedback in-app: Signed in? Use the Send feedback button in the corner of any page. It lands straight in our triage queue.

Support hours: Monday-Friday, 9:00-17:00 ET. We aim to answer every message within 2 business days (most within 24 hours).

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